CVS PHARMACY JUNE 9, 2012

CVS PHARMACY   JUNE 9, 2012

   I need to say, before I get too far into my latest experience with CVS Pharmacy, that I am not happy being forced to use this pharmacy exclusively by our new insurance.  Go Obama! 

   So, I went to pick up our refills today on routine medicines.  I had dropped off a new script yesterday, so I decided to just pick up all the scripts together.  I arrived and was given the scripts and asked to sign for them.  As I always do, I checked them before leaving.  I asked where the new script was.  That started the clerk scrambling.  She didn't know where it was.  I explained that I had brought the doctor's prescription in yesterday and told them I would pick it up today. 

   I also noticed I was given a medication that was not ordered.  I separated that med. from the ones I was supposed to have while the clerk continued to look for the new med.

   In a little while, the clerk came to me, looking through the medicines I had signed for.  She reached and took the medication I had separated, saying I had been given the wrong medicine.  Well, imagine that!  Do I look like a pharmacist who works at CVS?  No, but I am an informed consumer.

   The Pharmacist on shift tried to cover up the mistake.  Here is why it is such a big deal:  Maybe I would have been allergic to the medication that was initially filled.  Maybe I was so uninformed that I did not know that was the wrong med. and took it.  Maybe the wrong med. was a diabetes medicine that would have lowered my normal blood sugar, leaving me in a coma.  Maybe the wrong med. would have been an antihypertension med that would have dropped my blood pressure and sent me into hypovolemic shock.  The possibilities are many.

   All I have to say is that if you are forced to use CVS Pharmacy, please pay attention to what they are doing to you.

What are your thoughts?

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